Question 1

What is the Rokid Max 2?

Accepted Answer

Rokid Max 2 is a lightweight wearable AR display that creates a virtual screen of up to 215 inches directly in front of you.

It connects to phones, tablets, laptops, and gaming consoles to provide an immersive display for movies, gaming, and productivity without a traditional monitor or headset. Designed for comfort and portability, it features adjustable diopters, high brightness, and a wide field of view so you can work or watch content anywhere.

Question 2

Compatible Devices

Accepted Answer

Rokid Max 2 works with most devices that support USB-C DisplayPort output.
Below is a list of commonly compatible categories and models.

Smartphones
Samsung S and Note series, Google Pixel 6 to 9, OnePlus flagships, Xiaomi and Oppo flagships, and Huawei USB-C models with DisplayPort output.
Tablets
iPad Pro and iPad Air with USB-C, Samsung Tab S7 and newer, and Lenovo tablets with DisplayPort output.
Laptops
MacBook Air and MacBook Pro, and most Windows laptops with USB-C ports that support DP Alt Mode.
Consoles
PlayStation 5, Nintendo Switch, Steam Deck, ROG Ally, and Lenovo Legion Go. Some devices require adapters or Rokid Station 2.

*Not Compatible Without an Adapter
 iPhones, Lightning-based iPads, and older or budget Android devices without DisplayPort output.

Compatibility may vary based on device model and software version.

Question 3

How to connect?

Accepted Answer

Connecting Rokid Max 2 is simple and flexible, depending on your device.

For Phones, Tablets, and Laptops
 Use a USB-C to USB-C cable with DisplayPort support.

For Consoles and Streaming Devices
 Use an HDMI to USB-C cable (DisplayPort capable) or connect through Rokid Station 2 for seamless compatibility.

Tip: Make sure your device supports DisplayPort output to ensure proper video display.

Question 4

Can I use Rokid Max 2 on airplanes?

Accepted Answer

Yes.

Rokid Max 2 can be used on airplanes as a private display for your phone, tablet, or laptop. It’s designed for extended wear and supports offline content, making it well-suited for long flights and travel.

Question 5

Are they allowed in carry-on luggage?

Accepted Answer

Yes. Rokid Max 2 is classified as a personal electronic device and can be carried in your hand luggage.

Tip: Always follow airline regulations for electronic devices and battery-powered gadgets when traveling.

Question 6

Do I need prescription lenses?

Accepted Answer

No. 
Rokid Max 2 has built-in diopter adjustment that supports up to -6.00D, so prescription lenses are not required for most users.

Tip: Users with stronger prescriptions or astigmatism may still want to consult an optician for the best experience.

Question 7

Can I play PS5, Xbox, or PC games?

Accepted Answer

Yes. 
You can play PS5, Xbox, or PC games with Rokid Max 2. For consoles, you will need a Rokid Station 2 or an HDMI-to-USB-C (DisplayPort capable) adapter. PC gaming works directly with compatible USB-C or DisplayPort connections.

Tip: Make sure your console or PC supports video output via the connection method you choose for the best performance.

Question 8

Can I watch Netflix, YouTube, or Disney+?

Accepted Answer

Yes. You can watch Netflix, YouTube, Disney+, and other streaming services through a connected device or via Rokid Station 2.

Tip: Some services may require their apps to be installed on your device, and offline playback is supported when available.

Question 9

Screen not showing?

Accepted Answer

If the screen is not showing:
1. Make sure your device supports DisplayPort (DP) Alt Mode.
2. Try using a different USB-C or HDMI-to-USB-C cable.
3. Restart your device and reconnect.
4. If issues persist, use Rokid Station 2 for compatibility.

Tip: Always use high-quality cables that support video output for the best experience.

Question 10

Image blurry?

Accepted Answer

If the image appears blurry:
1. Adjust the built-in diopter to match your vision.
2. Check and adjust the nose pads for proper fit.
3. Adjust the brightness for optimal clarity.

Tip: Make small adjustments one at a time to find the sharpest and most comfortable view.

Question 11

Audio too low?

Accepted Answer

If the audio is too low:
1. Use Bluetooth headphones or speakers for direct audio output.
2. Noise-cancelling headphones can help improve clarity in noisy environments.

Tip: Make sure your device’s volume is turned up and check the Rokid Max 2 audio settings for optimal sound.

Question 12

How do I clean the glasses?

Accepted Answer

To clean Rokid Max 2:
Use the included microfiber cloth to gently wipe the lenses and frame. 
Avoid alcohol, ammonia, or abrasive cleaners to protect the optics and coatings.

Tip: Store the glasses in their case when not in use to keep them dust-free and prevent scratches.

Question 13

Warranty

Accepted Answer

Rokid Max 2 comes with a standard 1-year manufacturer warranty covering defects in materials and workmanship.

Tip: Keep your purchase receipt and register your device if required to ensure warranty support.

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