Shipping Policy
Last Updated: 20 February 2026
At Future Vision, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy for important details regarding processing times, delivery, and tracking.
1. Order Processing
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Orders are typically processed within 1–3 business days after payment confirmation.
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You will receive an order confirmation email once your purchase is complete.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
To qualify for a refund or exchange, the following conditions must be met:
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The item must be returned in its original packaging, with all accessories, manuals, and components included.
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Products that have been opened and gently used are still eligible for return, provided they are in good, resalable condition.
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Items showing signs of excessive wear, damage, or missing components may not be accepted.
Note: Custom orders or clearance items may not be eligible for return.
Please contact our support team if you’re unsure.
Shipping Method | Estimated Delivery | Note |
|---|---|---|
International Shipping | 7–21 business days | Customs may affect delivery time, tracking included |
Standard Shipping | 5–10 business days | Tracking included |
Delivery times may vary depending on your location and any customs delays for international shipments.
3. Shipping Costs
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Shipping fees are calculated at checkout and vary based on location and shipping method.
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Free shipping promotions may be offered for qualifying orders. Check the product page or checkout for details.
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Additional charges may apply for remote or international locations.
4. Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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You can track your order on the carrier’s website for real-time updates.
5. Damaged or Lost Packages
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Please inspect your package upon delivery.
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If your item is damaged, lost, or missing components, contact us immediately at sales@futurevisionstore.com
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We may require photos of the damage or the shipping label for claims.
6. International Shipping & Customs
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International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
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Delivery times may be longer due to customs inspections.